Our credit-based pricing includes ML credits for AI processing operations and dataset query credits for regulatory research. Starter ($500+/month) includes one dataset with proof-of-concept credits, Professional ($2000+/month) includes all datasets with production-scale credits, and Enterprise offers unlimited credits with custom pricing. You pay for actual processing power, not API access.

ML credits power your AI processing operations like document analysis, risk assessment, and regulatory interpretation. Dataset query credits enable comprehensive searches across regulatory databases. Each tier includes different credit allowances - Starter provides credits for prototyping, Professional for production deployments, and Enterprise offers unlimited usage. Additional credits can be purchased as needed.

Starter tier includes access to one regulatory dataset from our collection of hundreds of available datasets. During onboarding, our team will help you select the dataset that best aligns with your use case and business objectives. You can always upgrade to Professional for access to all datasets.

Based on our healthcare legal implementation, clients typically see measurable results within 2-4 weeks. Our documented case shows 60x speed improvements and 99% accuracy, translating to immediate labor cost savings and error reduction. The exact timeline depends on your current process complexity and implementation scope, but we guarantee measurable results within your first 90 days.

Implementation timelines vary by tier: Starter implementations typically take 2-4 weeks, Professional implementations take 4-8 weeks, and Enterprise implementations take 8-12 weeks. This includes data integration, expert consultation, pipeline customization, and team training. Compare this to 9+ months for internal builds with only 33% success rates.

We need representative datasets, task definitions, acceptance rubrics, data handling constraints, and environment preferences. For expert-guided approaches, we typically need fewer than 10 example documents rather than hundreds required for statistical training. Our team will work with you during discovery to identify exactly what data is needed for your specific use case.

Integration requirements vary by tier and deployment model. API-based integrations typically require 1-2 FTE for a few weeks. For enterprise on-premise deployments, we handle most integration work with your IT team providing infrastructure support. Our goal is to minimize your internal development effort while ensuring seamless workflow integration.

Our healthcare legal implementation achieved 99% accuracy with complete audit trails. However, accuracy varies by domain complexity and data quality. We provide confidence scoring, mandatory citations, and validation frameworks rather than promising specific accuracy numbers. Our 90-day success guarantee ensures you achieve measurable improvement or we continue working until you do.

We provide tenant isolation, encryption in transit and at rest, and purpose-limited data processing. We never train models on customer data or share data across tenants. Enterprise deployments include on-premise options, custom security configurations, and compliance with industry standards (SOC 2, HIPAA, GDPR mapping available).

If you exceed your included credits, additional credits are available for purchase. We provide usage monitoring and alerts before you reach your limits. For consistent higher usage, we recommend upgrading to the next tier for better value. Enterprise tier includes unlimited credits to eliminate overage concerns entirely.

Our credit-based model scales efficiently with your usage. Unlike infrastructure costs that grow linearly, our shared platform provides economies of scale. As your credit needs increase, higher tiers offer better per-credit value. Volume discounts and multi-year agreements are available for predictable scaling. We align our pricing with your success rather than penalizing growth.

We offer flexible contract terms from annual agreements to multi-year partnerships. Enterprise clients often prefer longer terms for pricing stability and roadmap alignment. All contracts include clear success metrics, defined SLAs, and exit provisions. We believe in earning your business through results, not lock-in mechanisms.

All tiers include technical support and documentation. Professional tier adds dedicated success management and priority support. Enterprise tier includes white-glove onboarding, quarterly business reviews, and custom SLA agreements. Our support model focuses on making you successful, not just answering tickets.

Customization ranges from pre-built templates (Starter) to fully bespoke solutions (Enterprise). Our block-based pipeline architecture allows extensive customization without starting from scratch. Professional and Enterprise tiers include expert consultation to capture your domain knowledge and create custom evaluation frameworks tailored to your specific requirements.

Yes, we regularly help organizations migrate from CLM platforms, point solutions, or internal builds. Our team assesses your current setup and creates a migration plan that minimizes disruption. We can often improve upon existing workflows while preserving institutional knowledge and existing integrations.